Privacy Policy & Terms and Conditions

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to the entire website and any email or other type of communication between you and Mohan Brothers.

2. Use License

Permission is granted to temporarily download one copy of the materials on Mohan Brothers website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose or for any public display;
• attempt to reverse engineer any software contained on the website;
• remove any copyright or other proprietary notations from the materials.

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. In the event of an error in pricing, we reserve the right to correct such error and revise your order accordingly or to cancel the order.

4. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason at any time. We may require additional verification or information before accepting an order. Orders are subject to product availability.

5. Payment Terms

We accept various forms of payment including cash on delivery, UPI, and other digital payment methods. Payment must be made in full before delivery of goods except for cash on delivery orders.

6. Delivery and Shipping

We offer delivery services within Shahjahanpur. Delivery times are estimates and may vary based on location and product availability. Free delivery is available on orders above ₹699.

7. Returns and Refunds

Returns and exchanges are accepted within 5 days of delivery for items in original condition. Returns must be made in-store with original invoice. Please refer to our detailed Return & Refund Policy for complete terms.

8. User Conduct

You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the website in any way that could damage the website, services, or general business of Mohan Brothers.

9. Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Mohan Brothers excludes all representations, warranties, conditions and all other terms which might otherwise be implied by statute, common law or the law of equity.

10. Limitation of Liability

In no event shall Mohan Brothers or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in Shahjahanpur, Uttar Pradesh.

12. Changes to Terms

Mohan Brothers may revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.